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Shipping Policy

*2:30pm cut off for same day dispatch of all orders.

*you will be notified if stock is not available, you can choose to wait or replace with something else.

Australian Shipping Policy

You must be over the legal smoking age of 18 if purchasing cigars. Cigarworld Australia may undertake the right to ask for further details if required.

At Cigarworld we think the quickest way to receive your cigars is via Australia Post Express parcel service, all goods are packed safely and placed in an Express Satchel.

*WE DO NOT SEND TO AUSTRALIA POST PARCEL LOCKERS.

Most will receive next day anywhere up to 5pm. Only if you are out of the service zone will it not be delivered next day. Unfortunately we cannot guarantee it will definitely be there next day, please see Australia Post website for further information. Once your goods have left our store we no longer guarantee. Cigarworld Australia takes no responsibility if goods are lost or damaged during delivery.

*Please consider taking out insurance as we do not replace if missing or damaged once parcel has been dispatched, this is your responsibility.

International Shipping Policy

Cigarworld Australia will package all orders and send out as requested to the absolute best of our ability. But once the parcel (your order) has been dropped at the post office, we can no longer guarantee the goods.

Insurance will need to be specified in the comments section upon ordering. And the price will be forwarded to you in a single email quotation, upon reply to the quotation your order will be processed.

All international orders will be sent ECI Express Courier International (2 to 4 days). This will allow you to track your parcel to your door. Price for ECI for up to 1 kg but also works on dimensions of packaging and is starting from $76.00 AUD.  If the box does not fit in the satchel we will email you before processing your order, to advise of any changes.

Customers in the US should be advised that ordering Cuban cigars is in direct violation of their Federal Laws (Trading with the Enemies Act). You risk confiscation of your purchase, fines, and jail if caught. We therefore take no responsibility.

E & OE.