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Testimonials

We love the testimonials we have received over the years at Cigarworld Australia, here's some of our favourites we wanted to share with you all.  

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Noel, good to chat this morning. Cigars arrived safely this afternoon. Aprpreciate your assistance and the excellent Service.

Thank you

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Feel free to pop this up on your testimonials wall.  

I have always had prompt and amazing service from Cigar World, especially when putting in a last minute order before New Years Eve. With the surprise of my family saving me from a Christmas by myself, we were able to step the enjoyment up a notch with some amazing cigars. A massive selection, great prices and top shelf customer service... I have no reason to ever go anywhere else for my cigar needs!! Brendan 

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Hi Cigar World team,

I'd like to confirm that I have received my cigar order in Canberra earlier this afternoon.

The package has arrived in good condition. I was very pleased with the presentation as well as the speediness of your service. The cigars look very good and I'm eager to try them to establish which ones I prefer the most. I also appreciated the email updates on the status of my order.  I look forward to purchasing more cigars from you in the future.

Reinaldo

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Thanks Trent,

I always appreciate your assistance and knowledge of anything cigar related. Cigarworld is my first choice for all future purchases.

Regards,

Rene

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Thank you so much Trent as always for your first class customer service.

Regards

Marc

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Hi Trent,

Thanks so much for your assistance and prompt delivery with my cigar order. They look in great shape and look forward to weekend. Your great customer service will see return patronage from here.

Cheers Sam

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Hello,

I am emailing to say that the order below which I lodged only yesterday afternoon has arrived this morning in north west Tasmania – that is a phenomenal response and delivery timeframe.

Many thanks for the prompt service and excellent value.

Regards, James

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Hi Trent,

Just wanted to thank you again for such a wonderful mix and an amazing looking humidor!

I'm taking notes on the cigars so I can pick my favorites...

Thus far I've only had 5 but they're all great! Your making it very difficult!

Also, thank you for such an amazing customer service experience.

Like I said before, you have a customer for life!

Regards, Boris

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Dear Cigar World folk,

I just wanted to thank the gentleman who served me last Thursday at Mermaid Waters in the afternoon.

It was, as predicted, superb, and thanks also for the light and snip.

Regards, Pete

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Thanks for the update. I’m only an irregular buyer but fully appreciate your service..   Regards, Tony 

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Hi Trent, Received the package today.  what a beautiful humidor, its been an absolute pleasure doing business with you again. Ill be sending payment for my next order  very soon. look forward to it.   Best regards- Darren

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You Rock! Thanks, Moe.

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Hi Trent,All arrived in perfect condition, thank you very much! I am more than pleased with everything, and look forward to my next shipment to Prague. Thank you also for the accompanying presents.Best regards and a prosperous New Year to you and Cigarworld,Tony     PS, you guys are amazing!!!!! J 

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Very very cool my friend, pack and send 'em all. My humidors will be bursting but who cares? Its a good problem to have. Thanks very much for being a santa clause - christmas is coming early this year. Haha

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Dear Ray, My heartiest congratulations and a great job done to you and Trent. From a loyal supporter, Francis.

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Hi Ray, I received the box of a couple days ago. They looked great, and nicely wrapped too!  It has been a pleasure doing business with you, and I thank you for all of your help and expertise. Regards, Mark K.

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Hey Trent, I got 2 boxes yesterday and they are great! Thank you very much, Peter

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Hi Ray, Thanks for the quick response. I'm more than satisfied with your gars and especially the customer service provided by yourself and Trent. I've recommended your shop to several friends and they've been quite satisfied as well. Thanks again, John L.

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Thank you, I look forward to our future communications and gifts. You mates are the best!!! John B.

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Thank you for the reply...yes it has been awhile, I think 9-10 months I think. The first time I ever bought cigars online was from Cigarworld. I am happy to say that I have come back. I've tried a few others, and I will say that you guys are tops.

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Ray and Trent, I got the cigars in today, and they look fantastic!  Thanks so much again for handling my issues with class and integrity.  I'm already eyeing some of your specials... David

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Thanks again. You're a customer service rock star and the reason we keep coming back.

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Hi Trent, 

Just wanted to say thank you once again for your assistance with my order for Valentine's Day! He loved it! He's actually ordered from you before apparently! And yes....I sure did get spoilt and  a beautiful bag was definitely amongst it all. :) Thank you

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